Return your order

Under Government Decree 45/2014 (II.26.), you have the right to withdraw from your purchase within 14 days of receiving your order — no reason required.

14-day withdrawal period from the date you receive your order
Items must be unused, in original packaging, with all tags attached
Refund within 14 days of receiving your return, via original payment method
Return shipping costs are borne by the customer

Full name * Required

Email address * Valid email required

Order number * Required

Date received * Required

Product name * Required

Reason for return

Additional notes

Returns Policy

The 14-day withdrawal period begins on the day you receive your order.
Products must be returned unused, unworn, and in their original packaging with all tags attached.
Return shipping costs are the responsibility of the customer.
Refunds are processed within 14 days of us receiving the returned item(s).
Refunds are issued via the original payment method, including any delivery charges paid at purchase.

For exchanges or damaged/defective items, please contact us at info@artivistaoptics.com.